Oct 30 2018 10:26 AM
Oct 30 2018 10:26 AM
Why would I not have Blur my background option on some machines and do on others? I have read all the articles and asked on Twitter, but was directed here. I can not find any information on why or what to do to enable it. Some in our tenant so and others don't. Same make, model, and purchase date on computers.
Oct 30 2018 10:33 AM
That did not help. I have logged onto other machines and it was there so it leads me to believe it is the machine.
Oct 30 2018 10:34 AM
Oct 30 2018 10:44 AM
Oct 30 2018 11:02 AM
I have read through that article several times. My coworkers and I all have the exact same version and build of Windows.
Oct 30 2018 11:36 AM
Nov 05 2018 06:13 AM
For information, on my computer via the MS Teams client, I dont' have the blur option for video.....but If I switch to an another company (tenant), miracle the blur option is présent.
So, I think is tenant dependant, settings or feature avalibity...
If someone know which option...please let us know.
Nov 05 2018 12:54 PMSolution
We were able to resolve the issue by updating the Teams app. It failed but after several attempts, it worked. Thank you!
Jan 22 2019 08:09 AM
This is still not available for me, yet is for my colleagues on same tenant. I am on latest version 1.2.00.1758 (Jan 21, 2019).
Jan 22 2019 08:14 AM
Jan 22 2019 08:21 AM
Feb 11 2019 08:36 AM
I had the same issue, all colleagues' blur feature were working. We all have same version of Teams
I tried log out and in , and it started working.
Feb 11 2019 08:42 AM
It started working for me on one machine and not another. Same version. The inconsistency is a tad bizzare.
Feb 11 2019 08:55 AM
They are two places you can "blur" your background, one is at the first of joining conversation and the other during the meeting.
When you logged out and in, do you get either of these? the blur radio button or the eclipse?
Mar 01 2019 04:59 AM
According to this article by Tony Redmond, the PC graphics must support AVX2 for the blur-feature to work:
"The technology to perform face recognition to identify the person and understand where the background to be blurred begins and ends only runs on reasonably recent PC equipped with Advanced Vector Extension 2 (AVX2) graphics. AVX2 is what Teams uses to blur the background after it figures out where the user is."
"AVX2 is supported by PCs that have a post-Haswell chipset. Blurring works on my Surface Book 2, but doesn’t on my HP Envy 17 of 2014 vintage. Be aware that the CPU has some processing to do to locate a face and blur the background, so it can impact other work on the PC if you run a loaded system."
Mar 23 2020 03:39 PM
I recently shutdown my computer and did a little re-organizing of my computer desk. With that I unplugged all accessories and re-ran the wires.
Prior to all this Blur worked great, not the option doesn't show up. I have tried multiple of my computer's USB ports (both USB 3 and 2) and re-signed into Team multiple times and it will not show up.
Any ideas appreciated.