05-28-2019 10:44 AM
05-28-2019 10:44 AM
When I select blue tooth audio to use my headset on my MacBook Pro for a Teams phone call or conference, the audio drivers shutdown and do not work. I can only do it through the system speakers. Has anyone else experienced this and is there a solution to this problem.
08-25-2019 08:11 PM
I have the same issue with on Windows 10. Bluetooth audio Sony WI-300 fails to work on TEAMS. It works for music. but despite setting showing as if it is connected and appropriate input/output is selected it does not work.
This seems to be an issue TEAMS. Incidentally, another brand bluetooth did work, but Sony WI300 which is more sophisticated & capable to switch automatically between music & phone call when connected to phone blue tooth does not work with PC calling applications
01-24-2020 02:05 PM
@peternunn - I have not been able to get it to work, give me funny messages like not connected, etc. I have given up and using the speakers.
01-27-2020 12:43 AM
03-06-2020 02:53 AM
@Dave_SIG001 I may have found a solution. Well for me anyway. When I connect my blue tooth to my MacBook Pro - for all applications if it appears as the speaker and mic from the drop down sound icon in the main menu - they work. For Teams even though it appeared in the drop down sound icon(main menu) I still had to assign them in the Device Settings in the Profile. Not something that I had to do with any other application and is why I missed it.
03-17-2020 09:04 AM
@peternunn Thanks for the response Peter. I am having more issues than that as I think Teams conflicts with Webex and other audios. I often have to reset my audio system with a script that I wrote. Sometimes even video on Safari quits unless I do a reset.
04-22-2020 07:52 AM
@peternunn Thank you! I just ran into this problem. To clarify for others: Go to your profile in Teams, select Settings, then Devices. Under Audio devices, use the drop downs to select the headphones you want it to go to.