Sep 28 2020 02:03 PM
When I rejoin the main Teams meeting after a breakout session, the audio on my Jabra bluetooth headset no longer works and I have to use the system audio. I'm not able get the headset to reconnect by leaving the meeting and rejoining it either. I was able to exit the program entirely and reconnect on a test call after the meeting. The issue seems to be with the breakout rooms. Has anyone else encountered this? And are there any fixes? Thanks!
Sep 28 2020 02:29 PM
Hello @SAS_1 If you search this community for past posts on Jabra, you'll see a few that may address the issue, like this one: https://techcommunity.microsoft.com/t5/microsoft-teams/not-able-to-set-up-live-call-with-bluetooth-h...
Sep 29 2020 03:26 AM
@ThereseSolimeno Thanks for your reply! I am able to rejoin the main meeting after the breakout with no computer/Teams connectivity issues, but can't use the headphones, even though the settings are correct. I'm using a Macbook Air. I tried re-pairing the headset, so maybe that will help. I'm pretty sure it's the bluetooth connection but I can try your solution as well! Thanks again!
Oct 23 2020 01:41 AM
Jan 28 2021 01:22 PM