Besprechungen in Teams mit Gästen

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New Contributor

Als Administrator/Besitzer/Veranstalter kann ich eine Datei in den Besprechungs-Chat einstellen. Der Gast kann die Datei nicht herunterladen (Fehlermeldung "Datei nicht ..."). 

  • Teams Admin_Besprechungsrichtlinien: Global
  • Microsoft Teams Admin Center_Organisationsweite Einstellungen_Gastzugriff:  Alles auf  "Ein"
 

Was kann ich tun? Hat jemand einen Tip?

 

VG 

Matthias

 
2 Replies
Hello Matthias

What exact error message the user gets?
Does he get the error message also if he opens the files tab and to open or download the file from there?
I recently had similar issues where a download from the conversation thread was not possible but via files tab it was...

Hth
Stefan

@Stefan Fried 

 

Hi Stefan,

 

der Gast hat keinen Teams- oder Microsoft Account. Er nimmt über die App an einer Besprechung (als Gast!!!) teil. Der Accountinhaber_Besprechungsleiter_Veranstalter, stellt über das Bespechungs- bzw. Chatfenster eine Datei zum Download zur Verfügung.
Der Gast
- sieht in seinem Chatfenster die Datei,
- klickt auf die drei Punkte rechts daneben,
- wählt herunterladen aus.

Dann erhält er die besagte Fehlermeldung - Siehe beiliegenden Screen-Shot Gast Desktop.pdf.

Die Auswahlmöglichkeiten "Datei" hat der Gast nicht!