Bad audio when using NDI / virtual sound cards

Occasional Visitor

In a nutshell - we are using NDI / V Mix and this is the audio quality that hits the stream.

 

Now before anyone asks - it is 100% an issue with teams as the audio is clean on WebEx and Zoom. 

 

Its coming in via NDI or V Mix audio.

 

We've tested it on a microphone input too and its just as bad.

 

Is there anything going wrong with MS teams gate / compression on audio transport?

Im trying to use this on a pro level

 

 

2 Replies

@Troy_Jansen 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

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https://support.serviceshub.microsoft.com/supportforbusiness/create

Additional tech support is available at support.microsoft.com or Answers.microsoft.com.  

Hello Troy, I also did a test today with OBS, NDI and Teams with the same result. The audio has not really worked. The noice canceling feature has also completly turned off but still totally bad sound. I haven't found a solution yet. Do you have some news about this topic?