backgrounds not working properly

[gingerninja2004]

Backgrounds were working fine on teams, then yesterday the option wasn't available at all. Now today they are available again and if I click blur or no effect it works, but if I click any of the image options they no longer work. I am also unable to upload an image as a background. This feature has not been disabled by the teams host as everyone else seems to be able to still do it. I have tried clearing cache, and checked it is the most upto date version. 

how can I rectify this. 

[#2]

Hi @gingerninja2004 

Try these solutions:

Remove your webcam from device manager and re-install it. If this doesn’t help, try the next step

Quit Teams and make a backup of all the content in C:\Users\<userid>\AppData\Roaming\Microsoft\Teams Then restart Team & check the result. If doesn’t help, restore your backup to the location.

[#3]

pls  

@gingerninja2004