Background List non visible on Mac

[claudioballor]

Hello, since a few days the background list in the right column of the Team app for Mac is not visible.

I can see the preview at the bottom, the "apply" button but not all the options of choices listed, including the Blur one (Please see image attached). 

I already tried and reinstalled the app.

I run a MacBook Air from 2018.

Thanks for anyone helping.

Best,

Claudio  

[#2]

@claudioballor this could be related to your MacBook hardware. I encountered the same issue with my iMac. Check this thread out for the terminal command to see if your computer is running AVX1.0 or AVX2.0. If it’s AVX1.0 the background feature will not work. For some reason Microsoft has removed the availability if you are on the older hardware - it still functions in Skype.

If you are running AVX2.0 then I am out of ideas!  Good luck!