Dec 06 2021 02:49 AM
Dec 06 2021 02:49 AM
Since today (without any changes to the system I know of) the webcam on my Mac does not work in Teams anymore. Teams can "see" the webcam (in settings -> devices) but it only shows a black screen in video calls. I use a M1 Mac Mini with the latest OS-softwareupdates. (checked today)
I tried the following diagnostic steps:
This leads me to the conclusion that the MS-Teams Mac-App somehow stopped liking my webcam over the weekend - and I don´t know how to fix it. Does anybody have a comparable problem or even a solution?
Kind regards and thanks :)
Dec 13 2021 10:49 AM
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
Jan 05 2022 04:23 AM
Jan 07 2022 01:10 AM - edited Jan 12 2022 10:31 AM
@haukew/ Hi all,
similar problems here. My Aukey's camera output lags and has weird colours when used with Teams (MacBook Pro M1 14", 2021), completely normal and without any errors with other apps.
Thanks | Dirk
Jan 12 2022 12:02 AM
Excactly the same here but on Intel Macbook Pro 2019 with MacOS 12.1
Any news on this?
Jan 12 2022 12:28 AM
Same problem here. Suddenly my Aukey USB cam stopped working in Teams. Works like a charm in all other apps...
(Intel MacBook Pro 13" 2019, MacOS 12.0.1)
No solution in sight?
Jan 13 2022 02:04 PMSolution
@haukew I am having the same problem and happened upon a workaround.
After launching Teams and entering the meeting, I see a black screen where my camera feed should be (note I also see this in the preview before entering). If I launch FaceTime (possibly any other app that loads the camera), let the camera feed come up there, and then close it, the camera feed in Teams starts to work. Note this has to be done every time I enter a meeting.
Not ideal, but better than not having video or having to keep my laptop open.
I hope MS fixes the underlying issue soon, but hopefully this works for you in the interim and helps you (and any others in this thread) get by.
Jan 13 2022 11:30 PM
that really seems to work!
Doesnt really feel like 2022 but hopefully it'll be fixed soon.
Feb 23 2022 09:26 AM
@niklash1265 my "permanent fix" was to buy a different webcam :). I now use this one: https://www.amazon.com/gp/product/B07K986YLL/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1. I wish I had something better for you.