Audio quality poor when start meeting within teams but good when starting from outlook

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Occasional Visitor

Hello,

 

I have a strange problem that is not consistent but happens more than 50% of the time.

When I open a teams meeting within teams (from calendar or just joining a already started meeting) I can not hear at all what others are saying. The sound is totally distorted.

I restart teams, try to enter meeting again several times but still do not work.

....but if I open the same meeting from the outlook calendar teams link->webpage->teams it always works.

Why?

1 Reply

@TorViking Sounds strange, can you repeat this problem on other computers or is it only on one computer? If it is only on one computer you experience this error try to clear cache.

Clear the Microsoft Teams Client Cache (commsverse.blog)