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New Contributor

Hello, new to the community.

 

I work at a small IT firm in Western Mass, we are trying to utilize MS Teams for Team communication. Makes sense but we have found the desktop app to be severely lacking in the audio Notification department. We don't get audio notifications for anything, just a small banner that pops in the screen. We work in a virtual environment all day that overlays our native desktop environment so we don't see those banners while we work. 

 

Is there any known way around this? Is MS working on bringing audio notifications to Teams? It's critical for us that we have it so if MS isn't bringing it back, we'll need to look elsewhere. 

 

TIA

-dhoward

 

(edit: I did notice an incredibly faint notification tone when mentioned in a conversation but even at max volume it's hardly noticeable.)

14 Replies
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Make sure you set the correct notifications audio settings in the profile ->settings -> notifications!

 

There is an option for when to use audio for different notifications!

 

If this doesn't work it might have something to do with the virtual environment! Is audio working as expected outide of Teams?

 

/ Adam

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@adam deltinger 

These are the notification settings I see. Are there some elsewhere? We have teams installed locally so we aren't using it in the Virtual environment, we wanted to but our environment doesn't support it at the moment lol. Our local machines are just Win10 professional. 

notifications.png

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@adam deltinger 

 

*gasp*

 

I just noticed the notification sound option. I completely glanced over it. It's set to "Call, mention and chat".

 

I'm assuming setting it to "all" will fix the problem. The sound is still pretty faint though. I wish I could make it louder or change the sound. 

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@dhoward  Yes, these are the settings I meant! There are no further!

 

So you get no sounds at all for the following: call,mentioning,chat?

 

/ Adam

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@dhoward  OKay, thats good you found it :) 

 

I agree on wanting more options here: There are several user voices regarding this! Please go in and vote!

 

https://microsoftteams.uservoice.com/forums/555103-public?query=sound%20notification

 

/ Adam

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@adam deltinger 

 

I did get one when I was mentioned so I assume this will fix it if I change it to everything. Now I'm just curious if it can be made louder or if the sound can be changed. 

 

When I was getting mentions I heard it but the sound was very faint. It doesn't stand out in our work environment like the notification sound from slack does. 

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@dhoward, Agree! See my previous answer :)

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@adam deltinger 

 

Agree with Adam , no proper way for audio notifications 

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This is what my notifications screen looks like as well and I have changed the notification sounds to all.  I've also checked Focus Assist and checked that my speakers are set correctly and still have this same screen and am not getting any sound notifications.  Anyone have any other suggestions? 

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My team has thousands of users on Microsoft Teams and it's quite disappointing to see that this issue still has not been resolved. If you Bing/Google this topic, there are literal dozens of threads as old as 2017 discussing this issue. A simple old solution would be to replace the audio file with a louder version of the notification sound, but there is no such audio file that I could find. Is anyone at Microsoft working on a fix? There are over 100 pages of people at the Microsoft Teams User Voice Community speaking out on this. I have my volume set to a full 100 and can barely hear the notification, while my other programs have become loud enough to jump scare me with every notification.
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I want to echo Jason's comment, my company is also looking to change from Jabber (embarrassing to admit that) with thousands of users. This will be a big problem with very simple solutions. I hope this is address soon!
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Agree - the sound for Teams are pretty much barely acceptable.  Running with your volume turned up at max just so you can barely hear the Chat notification is not a good option or a best practice - the user voices is a good place to express dissatisfaction with this and many have.  There needs to be a way to change the tone and increase its volume.  Since there are so many who are voicing the same issue - when will Microsoft make this so?  In the IT group of the enterprise where I work total dissatisfaction with this.  When can we expect MS to execute and fix this?

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@RP1122 LOL.  its the godfather: the answer is NOTHING.

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@RP1122  I agree, this completely sucks and is not acceptable. We were better off with Skype.

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