Forum Discussion

Iron Contributor

Aug 06, 2020

Solved

Audio Issues when using Condenser Microphones and Audio Interface for Teams Live Events

Wondering if anyone here as experience running Teams Live Events with condenser microphones and an audio interface. I've been having issues with my audio quality dropping and getting scrambled despi...

meetings

microsoft teams

ThereseSolimeno
Aug 07, 2020
Hello AlexH980 This item from our answers.microsoft.com - while not exactly your issue - may give you some solutions to try. Let's also see if others in the community have suggestions.

https://answers.microsoft.com/en-us/msoffice/forum/all/audio-disruption-on-teams-video-call/0fc002eb-fa8f-49f2-aae3-8f4362433101

ThereseSolimeno

Former Employee

Aug 07, 2020

Hello AlexH980 This item from our answers.microsoft.com - while not exactly your issue - may give you some solutions to try. Let's also see if others in the community have suggestions.

https://answers.microsoft.com/en-us/msoffice/forum/all/audio-disruption-on-teams-video-call/0fc002eb-fa8f-49f2-aae3-8f4362433101

AlexH980
Iron Contributor
Aug 09, 2020
I appreciate the tip, ThereseSolimeno. I'll check there too
- Bruno_MARTIN
  Copper Contributor
  Mar 02, 2021
  Unfortunately this issue continues. Can MS provide an option to disable the auto volume adjustment, the volume changes on the microphone while speaking
  - Bruno_MARTIN
    Copper Contributor
    Mar 17, 2021
    I think I sorted out this issue, for now no more issue:
    
    In MS_Team, on Windows 10, go on th top right on your Icon and left click then left click on "Settings".
    Select "Devices" on the left hand side and disable the noise cancelling.
    
    MS_Teams seems tp stops playing then with the microphone volume to reduce the noise and completely over react as the condenser microphones are more sensitive than the normal one.