SOLVED

Audio conferencing meeting notice doesn't include call-in telephone # for participants

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Regular Contributor

When I create a Teams meeting in Outlook for a user that's licensed for audio conferencing, the meeting notice is missing the dial-in information as expected/stated in this post:

 

Audio Conferencing in Public Preview Microsoft Teams 

 

The "Join Teams Meeting" link is included, but not the call-in/conference ID info. Any suggestions how to troubleshoot this? I could swear this used to work, so if it's working for anyone else that would also be useful info. Thanks!

23 Replies

@Ian Matthews 

 

same issue but the link you sent is not valid.

Can you please share another resource?

 

Thanks

 

@Bob Manjoney If you were using a third party for audio conferencing with Skype for Business, after assigning and audio conference license to the user, wait a bit then go into the Teams Admin legacy portal and select Users, select the user and then click Audio Conference and then from the drop down menu change from your third party audio conference provider to Microsoft and then once that is done you should see the new conference information appear in outlook when you click New teams meeting..