Aug 20 2021 08:30 AM
Aug 20 2021 08:30 AM
This just started happening recently. When I am chatting with someone and I use the GIF icon to attach a gif, I see the gif just fine until I post the message, at which time the gif goes away and is replaced by a link titled "Sent a GIF". Clicking on the link takes me to the image on giphy.com.
The person I'm chatting with sees it fine.
Is there a setting for this somewhere? Why is this happening?
Aug 20 2021 11:21 AM
Hi @Jeffery Hallett You might want to follow the suggestions offered in this unverified resource: Fix Microsoft Teams Not Displaying Images and GIFs - Technipages
Aug 20 2021 11:40 AM
Aug 23 2021 10:41 AM
Aug 25 2021 01:24 AM - edited Aug 25 2021 02:16 AM
I'm also experiencing this now. Very annoying. It takes away all the fun and expression.
BTW. In my case the recipient doesn't see the gif either. They see a similar link.
Aug 25 2021 09:08 AM
Aug 25 2021 12:16 PM
IMPORTANT UPDATE: @Jeffery Hallett and everyone following this thread, our team found something interesting.
The GIFs only appear to show the problematic "Sent a GIF" message when the originating from Giphy. If you copy in a GIF from another website, like tenor.com for example, the embedding works.
Aug 25 2021 04:11 PM
This worked for our team.. its a setting that somehow got disabled
Aug 26 2021 09:30 AM
Thank you @TerpnInMN, but I believe this is a different issue than the thread you referenced.
In this case GIFs are not disabled, but GIFs from giphy.com specifically are not properly embedded into messages. Instead a "Sent a GIF" message appears for all users on GIFs from giphy.com, but not for GIFs from other websites.
Below I have pasted all of the settings from the main instance of Teams that my group controls the tenant for. All of the settings appear to be in line with the article you referenced, yet we still have this issue.
Aug 26 2021 09:57 AMSolution
ANOTHER IMPORTANT UPDATE: @Jeffery Hallett, we have discovered that the issue only occurs for "Guest" users in Teams. Users that are native to the Azure tenant do not see this issue.
Since I have both a native and a guest account on Teams, I was able to test this issue, as shown below.
View from the native tenant account:
View from the guest user account:
Aug 26 2021 10:14 AM
Thanks for pointing out this detail, @mmmoore2288 and I have now confirmed your finding.
I am an IT consultant and as such am a Guest on all my clients' Teams. I have brought hundreds of users to Teams but now can't enjoy this simple feature.
It's annoying that this has suddenly popped up. I hope Microsoft adds an adjustable setting for this in the near future.
Sep 03 2021 04:00 AM
Sep 03 2021 05:09 AM
Sep 08 2021 08:24 AM
Sep 10 2021 02:03 AM
Sep 10 2021 01:04 PM
By the way... I have this issue for 2-3 weeks now. No update from ms, no response here or anywhere. Did nobody on ms recognize this issue? Or did nobody declarate this as an issue?
If not, where can I sent or place problems to (This is a real question, I don't know where to place issues I am having with ms products)?