May 22 2020 03:20 AM
Hi!
I started making my thesis last month and my supervisor suggested me to communicate trough Microsoft Teams but I have a problem with attaching files. He added me to a team, which I can see in the "teams" tab, where everything seems to work fine, but in the "chat" tab, where I speak only with him, it seems that I have kind of a "lite" version of the app because I miss the attach button and the software doesn't let me drag and drop. More awkward is that he can send me files and everywhere I look for help it says "simply click the attach button and choose upload from One drive or from your computer bla bla bla...". The same happens in Windows, linux, and the web version, so I infere that it should be something regarding my account.
Does anyone has an idea if is it there some configuration or something that I'm missing?
PS: I don't know if it's related to it, but maybe this extra info helps. In the Chat it's also missing the "Meet now" button, which I don't need, but it's also missing. Finally, when I click the "Add cloud storage" button in the "files" tab, it only shows the possibility to add an "Egnyte" account but not a one drive account.
I don't need those functionalities, but I would really need your help to find the way of uploading files in the Chat.
May 22 2020 08:25 AM
Do you have a OneDrive license within this tenant? Or are you logged in as a guest user?
May 22 2020 09:20 AM
@Vasil MichevI have the normal free One drive account made with the same email which I use to log into Teams. Now that I check, in the invitation E-mail that I received to join the group it says that I was added as a guest. Would it be a problem to upload files in the Chat? and Why then does the icon apears in the group chat?
May 22 2020 09:34 AM
SolutionYes, that's the issue. Files you upload in 1:1/group chats are stored in your OneDrive for business site (not personal OneDrive), whilst files uploaded to channel conversations are stored within the Team's site. Since you don't have an ODFB site in said tenant, you cannot upload.
May 25 2020 05:29 AM
@Vasil MichevMany thanks! I'll let my supervisor know
Mar 24 2021 10:17 AM
Jun 07 2021 06:42 AM
@BobbieK610 I don't know what the reason is but for me, the icon appears if I pop out the chat.
Jun 08 2021 02:14 AM
@David_Jack Thank you so much for getting back. It is actually the chat while in a meeting that I am referring to and don't have the option to attach a file for some reason. Will check out popping out the chat next time we convene externally to see if it works.
Thanks again :)
Jun 08 2021 02:55 AM
@BobbieK610 same here. The pop-out worked for me so.... fingers crossed for you.
Jul 19 2021 03:15 AM
iI have the same issue so would like the answer to this. If i join the meeting beforehand (which i have set up) it is there. As soon as people join and I want to share, it is not?
Oct 28 2021 06:40 AM
Oct 29 2021 08:40 AM
@Vasil Michev What if nobody in an internal organization meeting can't share a file? All of the people have software licenses. Thank you
Oct 29 2021 08:47 AM
I am not sure why it is. I can join the meeting prior to its start the paperclip icon is there - when others join, it is not. I am often running these with people outside my organisation so that may be the issue - I just do not know.
Jan 01 2022 10:38 PM
@David_Jack Hi what do u mean pop out menu cause i cant see the atachement. Please help
May 22 2020 09:34 AM
SolutionYes, that's the issue. Files you upload in 1:1/group chats are stored in your OneDrive for business site (not personal OneDrive), whilst files uploaded to channel conversations are stored within the Team's site. Since you don't have an ODFB site in said tenant, you cannot upload.