SOLVED

Assigning number to the person

Super Contributor

Hello Teams Community,

 

Please i need your help on this.

 

I', trying to assign a phone number to a user, but when i typed the person's username is not showing up it says "No Result was Found".

 

Here is the screenshot of the error

Ini_0-1646908495428.png

 

Does any know why the username is not coming up. 

2 Replies
best response confirmed by IBN (Super Contributor)
Solution

Usually when this happens it's because they are not assigned either a Teams Phone plan license and or a Dial plan license of some kind. Like Domestic Calling etc. Both are required to assign a phone number. When you assign those, it also takes some time, sometimes a hour or so to provision to be selectable as well if you did just assign those by chance. 

Thanks for your help