Approvals app for Teams cannot search for approvers

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Occasional Contributor

We have enabled the Approvers app within Teams for everyone to use, however, now we have rolled it out, it seems as though our users are unable to search for approvers, what ever name you enter, no results are found. When we tested this app prior to rolling it out, searching for approvers worked fine, this function seems to have stopped working? 

 

We have tried this from desktop, web, and IOS client, none seem to be working.

 

Has anyone else experienced this who can suggest a fix please?

 

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