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Any suggestions for dealing with lack of custom statuses in Teams

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Visitor

One of our clients depended heavily on custom statuses in Skype for Business. They have been moved to Teams and are sorely missing the custom statuses. They would make statuses such as At Lunch; In a Meeting; Gone to HQ, be back at 2pm; Hold calls until 10:30; etc. 

Any suggestions within Teams or Office365 to help with this? Another Office 365 application or a Teams app? Bot?

 

Thanks!

 

Matt Tisdel

8 Replies
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Hi Mtisdel,

Not currently. However there are multiple user voices open for it here:

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16958344-more-status-options-c...

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34061431-fun-custom-status-fea...

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35166121-add-what-s-happening-...

The first Microsoft are reporting as on the backlog so it means they are aware and it is in the queue to be looked at.

I voted for all three and would recommend you vote and drive others to vote to get Microsoft’s attention. I’ll also raise it at the Teams AMA on Wednesday.

Regarding alternatives, AFAIK there is no real effective alternatives to custom statuses against presence which instantly give other users knowledge of their status. Kaizala, which is an application that will roll out to 365 in the near future does this in terms of custom statuses but it’s a mobile app not in the Teams client which may be confusing for users. I would say until Microsoft roll in the custom statuses it will be frustrating for a while longer.

I hope I answered your question. If I have please like the response and set it as the solution. Hope to answer more questions for you in the future!

Best, Chris
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Hopefully you saw this already but this feature has now been released!

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Hi @Matt Edlhuber. Do you have any more info on this release? I don't seem to have it yet.

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@stew_a Sorry I do not see it in the Microsoft Teams release notes listed here.  I also don't see it while searching google or docs.  I see it in both the production tenant I use as well as my lab tenant, neither of are in early release rings.

Teams-Set-Status-Message.jpgTeams-Set-Status-Message2.jpg

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There should be an option to save custom messages, so I can just select them, such as "At Homeoffice" or "Campus, Room xy"
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Yes, either before or after Christmas 2018 they introduced 'Set Status Message' which allows the custom message against the presence status. However no movement on more presence statuses, or a custom presence status as of yet.

Best, Chris
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It's there, but completely useless. You have to hover over the user's icon or name at the top of the chat window to them in order to actually see the status, instead of displaying it under or next to their name in plain sight. <sigh> why is it that even the simplest, already widely demonstrated features are always beyond Microsoft?
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Agree with batkins61 - this is marginally better than nothing, but ultimately a fail. The customizeable status text should be shown in a user's mouse-over popup or anywhere else that is _immediately observable_.

 

Also, the options for setting a timer to clear the status message need to be more granular than 1hr, 4hr, Today, This Week.