Jul 06 2021 10:49 AM
We have been running into an odd problem. We have Intune setup with conditional access policies and when attempting to login Android-based collaboration devices (Poly X50, TC8, Yealink Phones, Poly C60 or Collab Bars etc), the experience differs.
*sometimes* after entering the Code generated from the device, when logging in we see either:
OR
When the former login occurs (MS Auth Broker) the device goes through its motions, looks to be logging in and eventual FAILS every time. While when we get the Intune login, it works everytime. The Device Accounts arnt in play here because the login occurs prior to the account info being entered, and everytime we are logging-in in INCOGNITO mode from a browser regardless.
Also seems not device specific, and have no clue why its picking one versus the other for login.
Anyone else seen this and any advice?
Thank you very much
Alan
Jul 22 2021 01:20 PM - edited Jul 22 2021 01:23 PM
Hello @JohnMcAfee Thank you - you've uncovered a bug! We've filed this with the devices team.
Jul 23 2021 04:50 AM
Thank you Therese yes definitely keep us updated. I have a ticket on this with the Intune group (which is related) definitely affecting us in a big way!
Aug 05 2021 06:12 AM