Android手机、平板无法登录Teams，PC端软件和web可以正常登录

[leozhang]

在同一个网络环境下PC端软件和web端都可以正常以来宾身份等都teams。但是在手机端通过邀请邮件的连接，无法以来宾身份登录teams。

移动端的软件多次删除，清空重装都一样。使用不同的手机也一样。

在用手机登录到这个账户之后，任然是无法切换到这个外部组织的。

在图中的“+添加账户” 下面无法发现"***@163.com(来宾)"账号

软件是通过微软中国推荐的中国国内应用商店Vivo应用商店下载，我同时也试过使用华为商店下载。出现同样现在。

版本号1416/1.0.0.2020080301

[#2]

Hello @leozhang  We apologize but our translation software isn't working well on this message (and we can't read what's on the computer screen).  If you can read this, I suggest you try to find a local Microsoft source through your IT administrator.

[#3]

@ThereseSolimeno 

Hello ThereseSolimeno:

I change the device language to English and get the screen picture age.

And my Mricorsoft private account, so there is no IT administrator.

My question is:

1. I had joined the wyckoff organization. I can log in at PC and web.

2. I can not log in Android Pad/Phone. I test 4 android mobile devices include, Samsung S6, Huawei 8X, Vivo X30, Huawei MatePad Pro.

3. I test these function in 4G, 5G, wifi network environment.

4. About the Teams APP, I try get the software from Huawei App Shop, Vivo App Shop. These is the microsoft official app download site.

5. I also try different Microsoft account. The result is the same.

I want to log in teams in android device, can you help me?

This is the new screen.

Thank you very much!

[#4]

@leozhang  I encountered the same situation.

[#5]

It seems that the issue had been solved? Could you share to me how I can solved it?

[#6]

@leozhang It can now log in successfully, and I haven't made any changes.

[#7]

@Softoxi635 从不能登录到可以登录，经过了多少时间？

[#8]

@ThereseSolimenoHell ThereseSolimeno! Do you have find the reason of these problem? or Do you want I to do any other test? I had upload the problem photo which using English.

Another person told me he/she can use in Android after several days, and he/she don't do any changes.

But I still can not work in android after from tow to theree weeks.

[#9]

Hi @leozhang

I met the same problem in my Huawei mobile phone.

Could you please let me know,  did you solve this problem?

[#10]

@leozhang I encountered the same situation.I use iphone