Hi, I have a request from a customer to perform some advanced analytics in MS Teams. On the messages that are being posted we are looking to perform sentiment analysis and ranking of key words. Also there will be a q and A bot deployed in Teams and we would like to add to the knowledge base of the bot by the questions and answers posted in teams.
It would be best to perform these activities in the teams service, but that may not be possible. Other option is to extract all the conversations in specific groups to a data lake and we can run our analytics there and also enrich out bot.
So you can build the Bot, but the challenge remains the enrichment of the bot with the sentiment, ranking of key words, or the ability to extract conversations. One way to possibly get around this is to use the Text Analytics API with your bot
So this would be a workaround as you would be doing enrichment from the Bot itself rather than from Teams. Unfortunately, it could be some time before the functionality comes into Teams to do your enrichment activity.