Jun 23 2022 06:52 AM
We are using Direct Routing. My Phone number is (602) 123-4567.
When a caller, (516) 123-4567, calls me my desktop teams show me the Caller's phone number correctly.
With "Also Ring" set to my cell phone, my cell phone shows the 602 number instead of the Caller's phone number.
How does one resolve this? Also ring on my cell should show the Caller's phone number.
Thanks,
John
Jun 25 2022 11:25 AM
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
https://support.serviceshub.microsoft.com/supportforbusiness/create