Sep 03 2020 10:49 PM
Hi @all
since a few days all of our users complain that they get channel notifications in Teams anymore. The user notifications were not changed.
If i click on any channel notification setting:
the custom setting is choosen anywhere. In the custom setting the notifications were switched off:
I also see this in another tenant where i´m a guest. Is anybody else experience this issue? I don´t know a possibility to manage it centralized.
Sep 03 2020 11:37 PM
Sep 03 2020 11:42 PM
Hi @Chris Webb,
i don´t see new options here:
And the new notification settings which were are announced are also not available right now.
Isn´t you´re tenant affected by this? I have checked it in 3 different tenants with different accounts.
Sep 03 2020 11:45 PM
Sep 04 2020 12:02 AM
@Chris Webb There is no such setting. I´ve also opened a case for that. Let´s see what happens. It would be interesting if anybody else experience this issue.
Sep 11 2020 01:52 AM
Meanwhile i have the confirmation of Microsoft Support that the root cause for the adjusted channel notifications is a Teams Service Update.
So in all Tenants, the update which allows custom channel notifications, simultaneously changes the channel notifications to off for all Channels in all Teams in all Tenants.
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