After installing Office 2021 for Mac, Teams doesn't starts

[Eliana500]

Hi, 

I've installed Office 2021 for Mac. But I can't open Teams! 

I am logged on Outlook with my professional email with my own domain (coming from Infomaniak). I can send mails but I can't receive mails. I can send a Teams invite but as soon as the person accept my invite, Outlook continues to say that the person didn't answered...

Can someone help me? I have soon clients meetings and I get stressed.

Thank you!

[#2]

I'm sorry to hear that you're having trouble with Microsoft Teams on your Mac after installing Office 2021. Here are some troubleshooting steps you can try:

1. Check if Microsoft Teams is installed: Make sure that Microsoft Teams is actually installed on your Mac. You can check by searching for "Microsoft Teams" in Spotlight or in the Applications folder.

2. Sign out and sign back in to Teams: Try signing out of Teams and then signing back in. Click on your profile picture in Teams and select "Sign out". Then sign back in with your professional email account.

3. Update Microsoft Teams: Make sure that you have the latest version of Microsoft Teams installed. You can check for updates by clicking on your profile picture in Teams and selecting "Check for updates".

4. Check your network connection: Make sure that you have a stable internet connection. If you're on a Wi-Fi network, try switching to a wired connection or resetting your router. You can also try restarting your Mac.

5. Check your Outlook email settings: If you're not receiving emails in Outlook, make sure that your email account is properly configured. Check that your incoming and outgoing server settings are correct, and that your email account credentials are entered correctly.

6. Check your Teams notification settings: If you're not receiving notifications for Teams messages or calls, check your notification settings in Teams. Click on your profile picture and select "Settings", then go to the "Notifications" tab and make sure that notifications are enabled for the activities you want to be notified about.

If none of these steps solve the issue, you can try contacting Microsoft support for further assistance. Good luck with your meetings!

[#3]

Dear @muhammad_kekereekun, 

Thank you for your answer. Now I have Teams and Outlook but they work separately ... I can not see my agenda/calendar in Outlook anymore.... Could you please help me? I have my interviews coming soon....

[#4]

If you can't see your Outlook calendar in Teams, you may need to check your settings. Here's how to do it:

1. Open Teams and click on your profile picture in the top right corner.

2. Click on "Settings" and then "Calendar".

3. Make sure that "Sync calendar" is turned on.

If you're using an Exchange calendar, make sure that your calendar is selected under "Calendar".

Check the time zone setting to make sure that it matches your local time zone.

If you're still unable to see your calendar, you can try signing out of Teams and signing back in again. If that doesn't work, try restarting your computer.

If you're still having issues, you may need to contact Microsoft support for further assistance.

As for not being able to see your agenda/calendar in Outlook, you may need to make sure that your calendar is selected in Outlook. Here's how to do it:

1. Open Outlook and click on "Calendar".

2. On the left side of the screen, make sure that your calendar is selected.

3. If your calendar is not listed, you may need to add it. To do this, click on "Open Calendar" and then "From Address Book". Search for your calendar and then click "OK".

4. Check the time zone setting to make sure that it matches your local time zone.

If you're still unable to see your calendar, you can try signing out of Outlook and signing back in again. If that doesn't work, try restarting your computer.

If you're still having issues, you may need to contact Microsoft support for further assistance.