Administrator access to Teams lost

%3CLINGO-SUB%20id%3D%22lingo-sub-1369549%22%20slang%3D%22de-DE%22%3EAdministrator%20access%20to%20Teams%20lost%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1369549%22%20slang%3D%22de-DE%22%3E%3CP%3EHello%2C%20I%20created%20a%20new%20team%20for%20a%20validation%20with%20my%20private%20email%20address.%20That%20worked%20out%20pretty%20well.%20After%20problems%20with%20my%20company%20account%20I%20have%20deleted%20all%20entries%20in%20the%20Android%20App%20Microsoft%20Authenticator.%20If%20I%20add%20my%20private%20account%20to%20the%20Authenticator%20by%20password%2C%20I%20will%20be%20displayed%20privately.%20I%20have%20an%208%20digit%20code.%20My%20business%20accounts%20have%20a%206-digit%20code.%20If%20I%20want%20to%20log%20in%20to%20my%20self-created%20teams%2C%20the%20user%20is%20checked%20first.%20On%20the%20next%20page%20I%20choose%20the%20tenant.%20And%20teams%20send%20me%20a%20request%20for%20the%20Authenticator.%20On%20my%20mobile%20phone%20I%20get%20the%20message%3A%20%22Notifications%20from%20your%20business%2C%20school%20or%20university%20account%20cannot%20be%20processed%20...%22.%20If%20I%20want%20to%20login%20with%20code%20I%20can%20only%20enter%206%20digits%20of%20my%208%20digit%20code.%20I%20can't%20find%20a%20QR%20Code%20that%20I%20can%20scan%20with%20the%20Authenticator.%20Deactivating%20the%20Authenticator%20in%20my%20private%20account%20will%20not%20change%20anything%20for%20teams.%20I%20use%20teams%20on%20Ubuntu%2C%20Windows%20and%20have%20tried%20the%20web%20client.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%202%20contacts%20to%20Microsoft%20Support%20Chat%20and%20threads%20in%202%20Forums.%20It's%20the%2010th%20day%20without%20access.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fde-de%2Fmsoffice%2Fforum%2Fall%2Fals-administrator-in-teams-ausgesperrt%2Feea74107-c4d9-4f23-aa7b-cb2bde40d3eb%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fde-de%2Fmsoffice%2Fforum%2Fall%2Fals-administrator-in-teams-ausgesperrt%2Feea74107-c4d9-4f23-aa7b-cb2bde40d3eb%3C%2FA%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fanswers%2Fquestions%2F24623%2Fadministrator-access-to-teams-lost.html%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fanswers%2Fquestions%2F24623%2Fadministrator-access-to-teams-lost.html%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1369549%22%20slang%3D%22de-DE%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Occasional Visitor

Hello, I created a new team for a validation with my private email address. That worked out pretty well. After problems with my company account I have deleted all entries in the Android App Microsoft Authenticator. If I add my private account to the Authenticator by password, I will also be displayed privately. I have an 8 digit code. My business accounts have a 6-digit code. If I want to log in to my self-created Teams, the user is checked first. I can confirm this successfully with the Authenticator.On the next page I choose the tenant. And teams send me a request for the Authenticator. On my mobile phone I get the message: "Notifications from your business, school or university account cannot be processed ...". If I want to login with code I can only enter 6 digits of my 8 digit code. I can't find a QR Code that I can scan with the Authenticator. Deactivating the Authenticator in my private account will not change anything for teams. I use teams on Ubuntu, Windows and have tried the web client.

 

I have 2 contacts to Microsoft Support Chat and threads in 2 Forums. It's the 10th day without access.

 

https://answers.microsoft.com/de-de/msoffice/forum/all/als-administrator-in-teams-ausgesperrt/eea741...
https://docs.microsoft.com/answers/questions/24623/administrator-access-to-teams-lost.html

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