SOLVED

Admin programmed Teams speed dial

%3CLINGO-SUB%20id%3D%22lingo-sub-1529141%22%20slang%3D%22en-US%22%3EAdmin%20programmed%20Teams%20speed%20dial%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1529141%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20site%20that%20wants%20to%20have%20a%20number%20set%20in%20teams%26nbsp%3B%20that%20workers%20can%20dial%20to%20access%20their%20site%20security%20office.%20They%20want%20this%20number%20to%20be%20on%20every%20teams%20account%20so%20it%20cannot%20be%20removed%20and%20in%20a%20prominent%20position%20such%20as%20in%26nbsp%3B%20the%20speed%20dial%20window%20This%20is%20an%20EHS%20measure%20so%20is%20considered%20as%20critical%20to%20the%20business.%20Is%20there%20any%20way%20in%20which%20this%20might%20be%20achieved%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1529141%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1531575%22%20slang%3D%22en-US%22%3ERe%3A%20Admin%20programmed%20Teams%20speed%20dial%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1531575%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F420073%22%20target%3D%22_blank%22%3E%40sparker100%3C%2FA%3E%26nbsp%3BYou%20cannot%20add%20a%20contact%20to%20all%20users%20contact%20list%20in%20the%20phones%20but%20you%20could%20learn%20them%20what%20number%20to%20call.%20With%20Dialing%20Plans%20settings%20in%20Teams%20you%20can%20setup%20extension%20calling%20so%20that%20you%20can%20learn%20them%20to%20dial%201234%20to%20get%20to%20the%26nbsp%3B%3CSPAN%3Esite%20security%20office.%20With%20the%20Normalization%20Rules%20in%20your%20Dial%20Plan%20you%20can%20change%20so%20if%20a%20user%20dials%201234%20it%20will%20instead%20dial%20%2B15551234%20that%20is%20the%20number%20to%20your%26nbsp%3Bsite%20security%20office.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Regular Visitor

I have a site that wants to have a number set in teams  that workers can dial to access their site security office. They want this number to be on every teams account so it cannot be removed and in a prominent position such as in  the speed dial window This is an EHS measure so is considered as critical to the business. Is there any way in which this might be achieved?

 

1 Reply
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@sparker100 You cannot add a contact to all users contact list in the phones but you could learn them what number to call. With Dialing Plans settings in Teams you can setup extension calling so that you can learn them to dial 1234 to get to the site security office. With the Normalization Rules in your Dial Plan you can change so if a user dials 1234 it will instead dial +15551234 that is the number to your site security office.