Admin for Teams

Copper Contributor

Hello

 

Whenever someone in our company tries to sign up for the free version of Microsoft Teams they get this error.

 

"**email** hasn't been added to your organization's directory. Contact your admin or try a different email."

 

And whenever someone with existing account tries to log in they get this error.

 

"Someone has already set up Teams for your organization

Ask your admin to get you started with Teams, or set up another org in Teams using a different email address."

 

Is there a way to find out who is set to admin within our company?  Thanks.

1 Reply

Hello@GMS_IT_Admin  I did a search on this community's site for "account already set up" and found several past posts with replies that may satisfy your issue.  https://techcommunity.microsoft.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuatio...

 

If they do not, let us know and we'll see what suggestions other members of the community may offer.