06-08-2020 11:54 AM
06-08-2020 11:54 AM
So, I work for a local govt body - so we are "GCC" (government client). We have enabled all MS APPs by default, but we have not enabled third-party apps, and we do not allow bots or connectors (at this time). I have MS Forms in my office.com as standard stuff (I have a G5 license).
But I do not have access to MS FORMS inside of TEAMS.
I know I can work around it by creating my form, and upload the spreadsheet results to monitor in TEAMS. However, I don't want a work around. My MS partner cannot figure out why we don't have it.
Are there a number of places where it could be accidentally turned off? Is it technically a connector? Maybe I'm just not accessing it properly???
06-08-2020 01:22 PMSolution
@jhubbard Hello! Not that familiar with GCC but I know Forms is enabled for GCC and GCC high. Let's try to figure it out! Are you referring to add as a tab? https://support.microsoft.com/en-gb/office/work-with-colleagues-to-create-edit-and-review-forms-in-m... or can't you see Forms at all in Teams app store?
Can you confirm this is toggled on in Teams admin portal?
I have seen this behavior before when trying to add Forms as a tab. I had to click on the bottom right setting "Manage Apps" for it to populate.
Let me know how it goes!
06-08-2020 01:43 PM
06-08-2020 02:21 PM
@jhubbard Hello! Not sure you got my edited post so sending again.
Yes! The first picture I sent you. Forms is toggled on to "Allowed" from there.
And here's an explanation.
"In the left navigation of the Microsoft Teams admin center, go to Teams apps > Manage apps.
You must be a global admin or Teams service admin to access the page."
From MS docs for reference https://docs.microsoft.com/en-us/microsoftteams/manage-apps
So start by verifying Forms in there when you have permission (or let somebody check it for you).
06-30-2020 01:12 PM
@bec064 - Gosh - I thought I had replied up in the thread - I should have @mentioned you. So, we had our MS partner do an over the shoulder of the TEAMS admin panel and he was flummoxed. We have put in a ticket for MS Forms and Whiteboard, which we also don't have access to.
They think something quirky happened (why us?)
thanks for checking in -- when I get the final final -- I'll be sure to let you know
07-10-2020 12:45 PM
@jhubbard I replied via email, but my reply isn't showing up yet. Anyways, we must embed the Form into a page in SPO, then add a tab pointing to the SPO page. Not directly to the Forms page. Oh, and the Forms web part isn't available in the GCC either. So, not confusing.
07-10-2020 12:58 PM
@bec064 Howdy - just received a response in a MS Premier Support case and was provided this as a reference. Goofy thing is that I had used this article in response to my own support requests (about the polling), but missed the part about the Office products integration. Teams is part of Office, duh.