Jun 23 2021 07:51 AM - edited Jun 23 2021 11:18 AM
Hi all,
I am having an issue when adding any new members to my organization. they go through the join icon via the invite email. they are able to create the account, I can see them in the organization but when they try to access the organization Teams errors out and says that they do not have access to the organization.
I am stumped as to why, I am at 300 members but Teams free says I can have 500,000 so not sure if that what it is.
Jun 23 2021 02:15 PM
Jun 29 2021 10:10 AM
Jan 13 2022 07:50 AM - edited Jan 13 2022 07:50 AM
@Pralph98 Hi, did you ever solve the 300 per org limit? I'm experiencing the same issue now we've reached 300 users.
Jan 13 2022 08:02 AM
@08kvek Hello, it seems that they have gone for the 300.
Differences between Microsoft Teams and Microsoft Teams Free (classic)
Jan 13 2022 08:50 AM
@ChristianJBergstrom Hi, oh okay, I read on the page below which was dated last month 500,000. I best have a cull! Thanks for replying. Kev.
Upgrade Microsoft Teams Free (classic) to subscription - Microsoft Teams | Microsoft Docs
Jan 13 2022 10:22 AM
@08kvek Let me investigate.
@Sam Cosby 300 or 500 000 is quite a difference. The support articles are not consistent about the number either, but as people are having issues when they reach 300..
Jan 13 2022 11:12 AM
Jan 13 2022 11:24 AM
Jan 13 2022 03:05 PM
@Pralph98 Hi there - the short answer is both 300 & 500K. If you have a tenant that's signed up after a specific day (slipping my mind) in 2020 when the change was made, then you don't have to do anything and will get the 500K limit. If you had a tenant that was created prior to this, then the answer is 300. Since most of the product focus moving forward is on our SMB category in Teams (Microsoft Teams vs. Microsoft Teams (work or school) in Windows), we won't be retroactively pursuing the upgrades to free orgs created prior to the date in 2020.
Hope this clears things up,
Sam
Feb 02 2022 12:10 PM
@Sam Cosby Thank you !!! if you could get that date that would be awesome!
Feb 02 2022 12:13 PM
Feb 02 2022 12:46 PM
Feb 02 2022 02:18 PM