Oct 11 2020 09:13 PM
I would like to know how to
Context
Question
Is it currently possible to add multiple external users given the recent updates to the federation capabilities? Am I (and more likely my sysadmin) missing anything in the admin console that would enable this functionality?
Oct 12 2020 01:35 PM - edited Oct 12 2020 01:36 PM
Solution
Nope, not missing anything, you cannot do group chats via federation(external) chat yet.
However, a work around is to create a meeting with everyone, may have to have them join the meeting then click chat, but then you can have an external chat that will be available across everyone's clients. Not ideal, but it works for now until we can get External group chats in. Once you chat, you also don't have to stay connected to the A/V of the meeting and still use the chat going forward.
No word on ETA etc. that I can share unfortunately.
Dec 07 2020 04:40 AM
This is frustrating. We are currently using slack for cross-team communication but our partner is trying to move to Zoom Chat (I know). Our CEO said "Why don't we use Teams? I know they have MS365 as well". Great idea, I said... little did I realize it wasn't even possible 😞
Jan 05 2021 08:21 AM
It is honestly unbelievable that you are not able to group chat in this context. The workaround is hardly that, and no ETA? Really? What is the issue that MS would not ensure group chat out of the gate?
Mar 24 2021 11:09 AM
Mar 24 2021 01:15 PM
Apr 23 2021 12:23 PM
This is an absolute show-stopper for us using Teams. Even Amazon Chime (!) supports group chat with multiple federated users.
May 12 2022 09:15 PM
May 12 2022 10:33 PM
@gtorres At that time it wasn't possible so it was a best response back then. But now you can have a group chat using external access (federation).
Adding a comparison table for some context Compare external and guest access
Oct 01 2024 01:19 AM - edited Oct 01 2024 01:19 AM
Can I just double check that the group chat will allow different federated external users from different federated external domains into the group chat? And not just multiple external federated users from the same external federated domain?
Oct 12 2020 01:35 PM - edited Oct 12 2020 01:36 PM
Solution
Nope, not missing anything, you cannot do group chats via federation(external) chat yet.
However, a work around is to create a meeting with everyone, may have to have them join the meeting then click chat, but then you can have an external chat that will be available across everyone's clients. Not ideal, but it works for now until we can get External group chats in. Once you chat, you also don't have to stay connected to the A/V of the meeting and still use the chat going forward.
No word on ETA etc. that I can share unfortunately.