Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Account name and email matching

Occasional Visitor

Dear all,

thanks for help first. I try to explain very clear. I think it easy...

1) many years ago I've create my Team account, using my current email,, and setting an account name, related to an old client of mine (Mediatic Theatre Metamorphosis).

2) after many years without using it, a few days ago, a scholar institut invited me back to join them on Teams using that email adress.

3) result was that yesterday evening every body was seeing me with that old account's name

4) then I've changed the old name in the current one (Pierfranco Sofia) within Microsoft, and tried soon to sign in back in the team. but without result.

5) the team where I'm invited is Demo Week Flex EMBA_Febbraio_2021


when I sign in my old name is still appearing, and it's quiet un comfortable.

 can you arrenge this issue?


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