SOLVED

Access problem microsoft teams

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New Contributor
 
When entering Microsoft teams throughout the organization, we see the following code: 427bdd5a-8d4f-567d-adbc-931c698ca180 and can not be access.
22 Replies
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Hi!
Tried from a desktop client? Outside the company network? Mobile client?
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I have the same problem starting from today! The error code is a GUID different from yours. I get the same error in the desktop client and also when using Teamson office.com in the browser.

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Check your services status in the admin portal. If there is no information please create a ticket with Microsoft!

There has been some reports about Teams today not loading but nothing greater for what I know of yet

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Same Problem here, as soon as try to start teams, you cannot connect.

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Think it must be an issue for multiple people, service status says no issues but teams won't load on laptop (works fine on phone). 

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I can confirm, mobile is working, but desktop-client and web is dead.

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I can confirm this issue. I got a connection error problem on desktop, too. Since around 30 minutes. When I got online at 8am (CEST) it worked fine.  Access through  office.com is also impossible.
Mobile on Android works.

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I can confirm this as well - stuck in the "loading" screen and giving up at some point. Not the only one in my office, for some it still works. Happens on both browser and client on a Windows 10 PC with the newest updates installed.

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I'm sitting at home and MS Teams doesn't work. With my Private and with my Company Teams on different PC's. Teams is loading for a long time and show me then "Doh! Something went wrong..." When I click on "Try again" is the same loading and later error message again. The both systems are Win10 with the actually updates. The same is also if I go over the "https://teams.microsoft.com".
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I checked Health service on portal.office.com. Please see attached file.

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OK! Seems like a problem then! Please all create ticket so MS will be aware of this..They probably already are

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Nothing critical, but I would remove your tenant's GUID from post.
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Cue MS getting 8.6 million tickets ;o) 

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By now no tickets is necessary :) Its not a tenant problem but a service issue and they are working on it so...

 

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Looks like it's working again!
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Seems like it starts working now for some! I could access a customers web now..My own is still down though! Just a matter of time now I guess

 

adam

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Yep, it's working!!!! :)

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Same in our network, some are still connected, some fail

teams in browser works but app fails.

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Ok! Create a ticket as well in case this is a bigger issue