Apr 26 2017 08:54 AM
Hi,
My company have decided to move away from Slack and onto Microsoft Teams, I have tried to sign in however am receiving the below error. There's a couple of people in the team who are receiving the same error, however the majority of have been granted access.
Can you help please?
Thanks,
Rosie
Apr 26 2017 09:12 AM
What happens if you try to access teams through https://teams.microsoft.com
Apr 26 2017 09:15 AM - edited Apr 26 2017 09:28 AM
Hi,
It may be worth checking that the users that cannot logon have teams licences assigned to them , "Office 365 admin center on the Users > Active Users page, assign or remove the Microsoft Teams license"
Is there a a userlicencenotpresent in the URL when you recieve the missing out page ?
Apr 26 2017 09:27 AM
Apr 26 2017 09:28 AM
Apr 27 2017 01:46 AM
Apr 27 2017 01:50 AM
Apr 27 2017 06:23 AM
@Rosie Pring Point your IT Admin to this page, especially the "Microsoft Teams administration" section. Should have everything they need to answer most of their questions if they for some reason were not aware of Teams or how it works yet:
Jan 20 2021 08:59 PM