03-20-2020 08:09 AM
Good morning to everyone.
I have a problem: we have a member of four different of our teams who, when we start a meeting, does not receive the notification of the beginning of the meeting or the invitation. In the chat area, she sees the "meeting in action" image, but if she clicks on "join the meeting", she can't.
Of course she has been onboarded as any other member of the teams. She can only join the meeting if someone who is already in the meeting invite her.
Do you have any idea of why it is working differently for her than for any other member of the organization?
03-20-2020 08:31 AM
Have she tried from another computer? If she is using Teams desktop client user Team Web application (https://teams.microsoft.com), if she is using the web app try the desktop client.
If using the desktop client in windows try to clear the cache.
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
03-24-2020 02:14 AM
10-30-2020 10:34 PM
The reason is that Microsoft outlook and teams are not synchronizing the user profile correctly.