24 hours recording 1-to-1 PSTN call

[Walter_van_Zonsbeek]

I now that 1-to-1 PSTN calls can be recorded bij clicking on the red button (manually).

Is it possible to record PSTN-calls 24-hours fora specific teams-user

[#2]

@Walter_van_Zonsbeek 

@Steven Collier or @RealTime_M365 - can you assist here?

[#3]

 @Walter_van_Zonsbeek 

I guess you can, but I can't really imagine why you would. Each recording can only be 4 hours long, but it will restart a new recording if it's still going, see Limits and specifications for Microsoft Teams - Microsoft Teams | Microsoft Learn

What's the business requirement for this, there must be a better option?

[#4]

@Steven Collier thanks for your response 

The business requirement is to record 24 hours a special Teams user, Call Queue or phone number.

This has to do with possible threats from callers and is therefore also set up in the current 'traditional' environment.

[#5]

Hi,

You would need the third party compliance recording solution to record the solution. Using that all the calls could be recorded using the solution.

With Regards,
Satish Upadhyaya

[#6]

@RealTime_M365 Agreed, the native Teams recording has to be started by the organiser for every call, it's not a compliance solution to ensure all calls are recorded.

There are many cloud hosted compliance solutions that can record Teams calls, a list is available at Introduction to Teams Policy-based Recording for Calling & Meetings - Microsoft Teams | Microsoft Le...

[#7]

Thanks for your responses, answers are clear :)