1:1 chats in Teams, files appear in the chat but not under the files tab within the chat...

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Frequent Visitor

We have recently had issues when sharing files in Teams private chats. The documents are uploaded fine and they show very clearly within that chat window, however, when selecting the files tab within that private chat files do not show. 

 

I have quite a few chats in my queue, some of them have files in the files tab, and some of them do not. Is this some sort of sync issue? Or are there settings that need to be updated in the admin center? 

 

This is very inconvenient - having to scroll back in time and find a document is not a user friendly experience.  

2 Replies
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@amnicmorgan We keep having this exact issue in my organization. Any update on this? Any idea how to overcome it? It also happens in group chats, it happens in chats that belong to a meeting and it happens in chats that belong to a specific team space. Its super annyoing.

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@amnicmorgan 

 

did you ever manage to fix this? having the same exact issue with one user in one group chat, no files are showing for him in the group chat, but are for everyone else. They are in his onedrive though under 'Microsoft Teams Chat Files'

 

what is going on?