macOS 'native' app consuming too much memory/GPU (Apple Silicon)

New Contributor

Dear Microsoft,

 

Ever since the launch of the Apple Silicon machines, macOS users have been using the macOS native app of Teams via Rosetta 2. 

 

Due to that, the application is consuming a great amount of memory when compared to the Edge PWA of the Microsoft Teams web app. In my day-to-day I can notice that the Microsoft Teams app is in total consuming 2,10GB, however, if I hop into a call that number increases to 3,10GB.. If the video camera is turned on it goes beyond 3,30GB. 

Besides memory, there's also the battery life component where teams are my highest energy usage app on my Macbook Pro 14" with the M1 Pro chip. due to that my battery life only lasts up to 5-6 hours maximum. Additionally, I noticed during a video call my M1 Pro (GPU) is being used by around 80-90% when using the webcam.

 

I understand developing a 'Universal App' takes time but I would like to ask ahead of the 'Performance' event what are your plans for the macOS users because we have been enduring this for the last 2 years ever since the M1 machines come out.


Could you possibly let us know of a possible Beta Preview version of a universal app or an up-to-date Electron version that supports performance improvements?

 

Please point me in the right direction so I can upload logs/stats regarding performance to further help you improve the product and assist the development team if needed.

 

M1Pro_GPU_Teams.jpegTeams_memory_notoncall.png

2 Replies
sorry about this! can you please engage with Microsoft support to upload logs and share your case number?