Error installing New client

Question

Hi Everyone.&nbsp; &nbsp;am trying to use the new public preview however when I toggle the switch "Try the New Teams", I get this message for a few seconds "The new Teams is downloading and will automatically open when it's finished." but then it switches to an error message "Something went wrong, and we couldn't install the new Teams. Please try again later."&nbsp;I have rebooted, I have updated to the latest version, I have enabled public preview in the settings. I have also enabled a policy in teams Admin to allow myself and my teammates access to public preview.&nbsp;Anyone else seen this?

matte3232 · Answer

I am having the same issue on every desktop that I have tested so far. liefmeyer&nbsp;

axlr80 · Answer

Do you already know how to activate the new Microsoft Teams?

matthiasrodler · Answer

Please see https://learn.microsoft.com/en-us/microsoftteams/new-teams-desktop-admin?tabs=teams-admin-center#policy-settings-restricting-download--install

liefmeyer · Answer

AxlR80&nbsp;Yes I have setup the Teams Update policy to User decides for my IT team

michaeloliv · Answer

Hello,&nbsp;I have the same error. I check the register keys but it should not be block.Do you know if we can have more information in a log? Or somewhere else?&nbsp;Regards.

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Error installing New client

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