Students unable to respond in private channels

Contributor

In the past week, I have received a number of complaints from teachers of students added to private channels that were unable to create conversations in the private channel and/or respond to conversations started by the teacher. The only potential solutions I have been able to generate are:

  • User (student) Signs out of Teams, quits and signs in
  • Teacher removes student from the private channel and adds them back into the private channel

I have been unable to duplicate the issue in my testing. Any idea why this might be happening or other solutions?

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