Copper Contributor

We are a small school with using teams (101 users)

The problem is that I disabled the chat for students and I cannot enable it again.

  • First I defined each student policy as Education (Primary school student)
  • Then I went to Messaging policies and to Education_PrimaryStudent_Remote Learning
  • I turned the chat option off
  • The students could not access the chat
  • I turned the chat option on
  • Nothing happened
  • I asked everyone (including me) to close and open the session.
  • After several attempts nothing happened
  • I reversed the individual student policy again, and nothing happens


I cannot enable the chat option again. Any suggestions?

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