Many of us are heading back to school or returning to work after a relaxing Summer break; but while you may have been on vacation, momentum in Teams has not slowed down! We are excited to share a ton of new features that have come to Microsoft Teams in the past month of September, from improvements to the calling experience to new, intuitive ways to filter your chats.


What’s New: Chat & Collaboration

Filter through your chats

Having many simultaneous conversations is the norm in today’s work and social culture but can make finding the right thread at the right time difficult. The new filters added in Chat and Teams help you filter more than just your activity. In chat, type a person’s name to filter for every group, meeting, or one-on-one chat you have with them. Then select More options to add more filters – like unread messages. Or type a keyword to filter by group chats that have names. Similarly, filter your teams list by typing a keyword to find a specific team or channel by name.




Turn down the noise in channels

Shh! I need to concentrate. Now, just like in chat, you can mute a conversation in a channel. Alternatively, when you want to follow a conversation in a channel you’ve hidden from your list, all you need to do is turn on notifications. You’ll get notified of any activity on that specific conversation, but not the entire channel activity.


To access the notification settings for a conversation, go to the original post and select More options > Turn off notifications/Turn on notifications




What’s New: Calling

Never miss a phone call with Secondary Ringer

Many Teams users wear headsets during their working day to keep their hands free and take phone calls. With secondary ringer functionality, those wearing plugged in headsets will still be able to hear an incoming call ring their computer. This is a crucial feature that helps Teams users to not miss any incoming calls.


Enhancements to Cloud Voicemail  

Several updates have come this month to improving your Cloud Voicemail experience. First, users will now be able to directly transfer a call to Cloud Voicemail. And several enhancements enable end users to directly configure features themselves in the Teams settings options, including: configuring call answer rules, choosing the greeting language, customizing the TTS for the standard greeting and the ‘out of office’ greeting, and choosing when you want your ‘out of office’ greeting to be played. Learn more here about setting up Cloud Voicemail and configuring your settings.


Know who is calling, even when they are not a Teams user using reverse number look up

“Hello?” Vs. “Hello!” We are all used to “caller ID”, where we are shown the identity of our caller before we answer the phone. But if you receive a call in Teams from a PSTN Caller, how do you know who is trying to reach you? Now, when a user receives a call, Teams will display the PSTN Caller’s name based on Azure Active Directory data and/or the Telco provided display name. Available now on the desktop, and coming soon to Teams mobile.


Chrome now has calling!

If you’re using Teams on the web, you can now add Google Chrome to your list of browsers that support making calls from your web browser. If you’re on Chrome, try it out today. Go to Calls on the left side of Teams, or type /call in the command bar at the very top of Teams.


Phone System updates for Microsoft 365 GCC (Government Community Cloud)

Several updates have made their way to Microsoft 365 GCC this month! New capabilities include: Call Handling Enhancements, Teams Calling improvements for VOIP users, Group Call Pickup (GCP), phone number blocking, Multiparty Calling without Conference License, Call Park (CP), and Shared Line Appearance (SLA). Together, these features represent a significant milestone in how calls are handled by Microsoft Teams for GCC users. Learn more here


What’s New: Meetings

Meet Now. No invite required.

Not all meetings can be scheduled in advance; some happen spontaneously. The “Meet Now” feature on desktop allows you to skip the invitation and instead go straight into a new meeting. All you need to do is go to Calendar on the left side of Teams, then select Meet now in the top right corner and add the people to the meeting. No calendar, no scheduling, no fuss. Learn more here.


meet now.png


Customize your meeting layout by pinning a meeting participant

The default layout for Teams meetings highlight meeting participants in a traditional 2x2 layout, with the most active speakers taking priority.  Now with “pin” you can choose which meeting attendees are shown in your own personal view.  Right-click on a meeting participant and select “pin” (or unpin) to create your own custom layout of meeting participants.  Note that this view is your own and does not impact other meeting participants.


pin meeting participant.png


Never miss a meeting with “missed meeting-add” notifications

We all miss phone calls occasionally and when we do, we receive a notification that lets us know who was trying to call. But what if someone tries to add us to a meeting, and we miss the notification? Now you will see a notification in your Teams activity feed to notify that someone tried to add you to a meeting, and if the meeting is still going on you can join directly from there.


missed meeting-add.jpg


Light-weight meeting join experience for Internet Explorer, Safari, and Firefox

While the best Teams Meetings experiences happen in the Teams application and supported Edge and Chrome browsers, there are times when meeting participant’s machines may not meet these requirements.  With new light-weight meeting join capabilities, users can jump right into a Teams Meeting in Internet Explorer 11, Safari, and Firefox browsers and participate in the meeting.  Meeting audio is delivered via Audio Conferencing, so meeting organizers will need the respective license.

Senior Member

Where is Channel Cross Posting ?  


We also are missing Channel Cross Posting. Even though we are a targeted release tenant.


Also - would like to see these features in the mobile apps soon 👍🏻:grinning_face:

Frequent Contributor

Same. No cross-channel posting, and we are targeted. 

Teams updates are super frustrating. Things that were announced MONTHS ago are still MIA. Roadmap ID 30686 said we'd get the ability to identify in sharepoint when teams were connected to that site. Q2 2019. Still don't have that either, and no communication as to when it will actually happen.

Occasional Contributor

Not seeing Cross Channel Posting in my Tenant - maybe still rolling out out?

Super Contributor

Anyone here still waiting for Private Channels? What it was? By the end of August definitely? :)

Senior Member

@Oleg K  - yes. But 2025 :p

Frequent Contributor

@Oleg K Private Channels was definitely pushed. Now says October.

Cross Channel posting has not released live yet. Private channels pushed to around ignite, least that was the last message center posting, which is end of Oct. Early Nov. 


As for the SharePoint connected to Teams Icons my gut says that will come when they release the new Files tab experience which is way overdue at this point. But not 100% sure on that one. 

Senior Member

Don't trust MS Roadmap. The data there are mostly out of date.
Just look at

Senior Member

How about dial-in access to voice mail and transfers to non user phone numbers like we could do in Skype for Business?


Frequent Visitor

<<meeting participants in a traditional 2x2 layout>>  Are we ever going to see 3x3 which I thought was mentioned in March.  I think WebEx was up to 5x5 or so which is nice.

Super Contributor

Zoom also extends to 5x4 or so and then you can flip pages to view more.

Occasional Visitor

+1 to following topics

  • private channel
  • possibility to schedule the meeting without inviting everyone from the channel
  • possibility to restrict access (write, read, no access) to SharePoint folders mapped to MS Teams (those, which are automatically created with the channel)
New Contributor

Related to the recently released #Analytics tab: I'm looking to understand the definition of the metrics reported in this section - primarily how an "active user" is defined. Haven't been able to find any info on as yet. When can we expect to see this updated?

Senior Member

I could see "My analytics" tab is included in Teams, but its not showing any detailed information of active users, inactive users. How we can get those information from Teams.

Occasional Visitor

Having many simultaneous conversations is the norm in today’s work and social culture but can make finding the right thread at the right time difficult.

And yet we've waited for year to get multiwindow and multitennant support???? Teams must be awesome if you're a member of a single organization and only 1 team.

Super Contributor

Or if all you do is sending gifs and memes all the day :)

Occasional Visitor

In your next update, can you please please add ability to resize remote desktops when shared instead of scaling them by default same as Webex does? Thank you. 

Occasional Visitor

I'm looking forward to the full support for team calendars? When is that planned?

Regular Visitor

Anyone else have their ability to create Teams auto attendant resource accounts from the gui (haven't tried shell yet) break with this latest 'upgrade'?


New Contributor

Hi, I've been trying to test the "Mute conversations" in some of our channels but with no success. I've asked my team members to mute the conversations and I'd done it myself too. But we still got popups whenever someone reply to the thread. Am I missing something?

Occasional Visitor
Any idea when we might see 3x3 video?
New Contributor
Does anybody have the ability to imports Microsoft templates into Teams. I do not see the import templates tab anymore

At last!!! @Marissa Salazar I finally received cross channel posting. How long until secured channels are available? Still want those, kind of urgent...

Timeline on Private Channels still hasn't changed to my knowledge. End of this month / early nov. for rollout to start was the last update we got. Doesn't mean it won't change thou. So don't make any static plans :).




Yeah, I know...have stopped using the roadmap since it really doesn’t give me any information. Sometimes the development equals to the state of “targeted tenant” and sometimes “roll-out”.