Microsoft Teams calling devices for every user

[Microsoft_Teams_team]

As calls and online meetings have increased, Microsoft has worked on continually improving our features and services to help you collaborate across teams, create clarity and maintain the human connection that went from the hallways of work to digital spaces. To complement the calling experience in Teams is a robust portfolio of Teams phones designed for the places and ways you stay connected.

USB Solutions
The first USB phone certified for Microsoft Teams will be available this month, the Yealink MP50. This PC peripheral gives users a phone experience with a dial pad and handset that is plugged directly into a PC or docking station without complicated set up. While connected to Teams, the USB phone frees up your PC screen for other tasks while the device can take on the call.

Affordable phones with hardware buttons - launching Q1 2021
We have teamed up with partners Audio Codes and Yealink to release a line of phones with a non-touch display and hardware buttons. These phones will provide support for core calling functionality in Teams at an affordable price point. They will be available for purchase in spring of2021.

Teams phones
Since the first Teams phones came to market in 2018, we have added various options to our product portfolio to expand form factors, features, and experiences our devices can deliver. The Microsoft Teams phone app is brought to life with our OEM partners, Yealink, Audiocodes, and Poly. Together we bring best in class user experiences like sidecar support, redesigned home screen UI, and enterprise grade security and management.

Teams Displays
The Teams display is the newest category of collaboration experiences brought to market by our first partner, Lenovo. Now available on the ThinkSmart View, the Teams display integrates Artificial Intelligence and Cortana into your collaboration experience, creating the first intelligent companion device in market. Leverage voice activated commands with Cortana to quickly place a video call to your collaboration partners and rely on an informative ambient display which brings to your attention your personalized notifications and alerts.

Device as a Service
We are excited to announce that Teams certified devices, including the phones above, will be available for monthly financing through the Teams devices marketplace in the US starting in November. Users can add products to their shopping cart and with qualifying orders, be eligible for two or three year payment plans. This way what would have been an initial high investment can be broken up into smaller payments and redirected to other priorities customers may have. Shop today at the marketplace! More countries to come in 2021.

[slegrant]

Great... what about the ability to list abandoned calls from queues? When is this coming? Pretty basic functionality that you haven't yet provided me a solution for.

[Ruslan_Bakharev]

What about BToB/BToE for Yealink T55A and Phone as Audio Device for Peer to Peer with PC?

[slegrant]

Thanks for the suggestion @Ruslan_Bakharev , using a phone was not plan A but most likely it's the most affordable fix.

[Phil Bowden]

So, this could come across as a stupid question, but I'm braving it anyway...

I've got a Lenovo Thinksmart and a Yealink T55a, unboxed in the office, hooked it up, logged in and working fine, however they don't appear to be in the TAC?  

I've got a number of MTR's which are running fine and appear in their, but no handsets?

Side Note - Which could well be the dealbreaker, we don't have Intune rolled out in our business (personal frustration) is this why it's not appearing? 

[Ruslan_Bakharev]

@slegrant Well I was mostly asking for someone in this blog from MS to have a look on BToE question with Teams Phones because so far no news about it.,

But for your question in theory yes, it might be the option because you'll see a call history log.

At the same time I guess you can use some service account may be for that purpose.

[DinnyB]

Hi,
For someone who doesn't want to spend an age looking at these options:
Do the cheaper or more affordable handsets only work when your PC is unlocked and running Teams?
Or can it work while the screen is locked, teams running but the PC is NOT in standby?

Do the more epxensive ones work as a mini PC in that you don't need a PC for them to work? I assume they have an independent power supply etc?

Thanks.