Getting the best audio and video experiences in Teams with devices

Andrew_Allston, I don't work for Polycom but have a little insight.

Unfortunately how IP Phones will work with Teams has fundamentally changed from how they work with SfB Server/Online. In SFB there were two types of phone, Lync Phone Edition (LPE) running on Windows CE with a Microsoft "app" and later "3PIP", 3rd party phones that could run their own vendor OS as long as they met a certification standard.

Teams Certified phones will be more like a modern version of the LPE model. They must run Android with a Microsoft app on top. Therefore existing 3PIP phones like the VVX and AudioCodes, that don't run Android, won't be "upgradable" to the Teams certified model. Not something the vendors can control, unfortunately. MSFT do run a gateway in the cloud to allow existing 3PIP phones to work with Teams, all be it with some functional limitations ( https://tomtalks.blog/2017/10/skype-business-online-ip-phones-will-work-microsoft-teams-considerations/ ).

Polycom doesn't have an existing Android-based handset (their Trio is android based, which is why it will have a full Teams firmware/mode), I would expect Polycom to come out with a Teams handset at some point, but I can't comment on their roadmap.

I'm sure if you talk to your Polycom partner or Polycom they can share further details, maybe under NDA.