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Contributor

We see updates every week, but there are several items on the mobile front that make this substandard to even Skype 4 business. What is the roadmap on the following?:

 

  1. Ability to call someone from teams and then dial a PSTN number to join you on the call
  2. Integration for inbound calls to my contacts address book? This is in Skype. I ignore calls I do not recognize (most of them).
  3. Tap to dial. Tap a phone number in an email or website and choose "Call from Skype" should allow Teams
  4. Add a meeting - this is 101 stuff and surprised after 1.5 years, mobile cannot create a meeting
  5. Siri integration - Allow me to say "Hey siri - teams message john doe hello"
34 Replies
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@Fred Franks asked about:

 

Integration for inbound calls to my contacts address book? This is in Skype. I ignore calls I do not recognize.

This has been working but was disabled due to Apple library crash. We are currently working on restoring this functionality, and hopefully the new version of iOS will fix the crash as well. Regardless, this should work on Android with no issues.

 

I will check on Android, but I can say for certain it does not work on iOS 12 (newest version) that is coming out of beta in several weeks.

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@Fred Franks we do not code against beta versions until shortly before they are released. iOS 11 has a crash in Apple library and so we disabled that functionality for all supported versions of iOS (12beta, 11, 10, and all previous ones). We are currently trying to work around the crash, but not sure if we can enable every single scenario. When iOS 12 gets released, we will evaluate. 

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That makes sense.

 

I would recommend coding now, since it should be out in the next 4-6 weeks. Why doesn't Skype have this issue? Must be something on the Teams app end, right?

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@Fred Franks thanks for the feedback - we are following the upgrade per our internal engineering process that so far has been successful. None of calling APIs are affected significantly, so little refactoring is required. Let's leave the process to engineers. 

 

Since Teams relies on that particular Apple library more heavily than Skype, Teams is affected differently. To be conservative and avoid extremely annoying crashes, we removed library dependency all together and working now on enabling functionality in all non-crash scenarios. 

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Aside from iOS, how about this integration on the Mac or PC? Neither of these Teams apps reference my address book either.

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@Pavel Yurevich @Bugra Oktay (BOO-RAH)

@warren

Why was this closed?:

 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16952083-while-in-a-call-add-a...

 

Has 404 votes and was marked "Complete", yet no one can take a PSTN call and add another person to the call. Can we mark this Feedback item back to Open?

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@Fred Franks - this item has to do with VOIP calls, from what I can see. If there isn't one, we should have a PSTN escalation item in user voice. 

 

PSTN escalation is still in plan for Q4, so we will light up that functionality soon. 

@Pavel Yurevich Perhaps that is why the feedback item was mistakenly closed, but the S4B to Teams roadmap shows this as complete for PSTN:

 

PastedGraphic-2.png

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Also, the iOS app says PSTN group calling was added...

 

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PSTN calling works, if you add PSTN users to an existing VOIP call. The only thing that is currently not working is PSTN escalation - starting with PSTN call and adding more PSTN users. This was a known limitation that we are currently fixing.
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Thanks! look forward to having this fix in place.

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#2 of Fred's post is absolutely essential. Currently, Teams is not friendly for external calling or for users that have a high-volume of PSTN calls. Users need to be able to search for and dial their Outlook contact's phone number without leaving the Teams UI. This is in addition to needing inbound caller ID details. Parity with Skype for Business is all we are asking for here....

 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35665921-need-to-be-able-to-se...

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#2 of Fred's post is absolutely essential. Currently, Teams is not friendly for external calling or for users that have a high-volume of PSTN calls. Users need to be able to search for and dial their Outlook contact's phone number without leaving the Teams UI. This is in addition to needing inbound caller ID details. Parity with Skype for Business is all we are asking for here....

 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35665921-need-to-be-able-to-se...

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Good news, at Ignite, they announced the inbound callerID contacts reference as "coming soon"Screen Shot 2018-10-09 at 9.15.17 AM.png

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11 Weeks later here is the scorecard: (2/5 COMPLETE)

 

  1. NO UPDATE Ability to call someone from teams and then dial a PSTN number to join you on the call
  2. COMPLETE Integration for inbound calls to my contacts address book? This is in Skype. I ignore calls I do not recognize (most of them).
  3. NO UPDATE Tap to dial. Tap a phone number in an email or website and choose "Call from Skype" should allow Teams
  4. COMPLETE Add a meeting - this is 101 stuff and surprised after 1.5 years, mobile cannot create a meeting
  5. NO UPDATE Siri integration - Allow me to say "Hey siri - teams message john doe hello"