Sep 30 2020
We are facing Audio Video issue with the MS teams where Video & Audio Lags during the online meeting session along with the poor Video Quality and Cracking Audio.
We have raised so many tickets and share lots of logs from our various combination of hardware & Internet, however it seem to be no solution for our concern,
Ticket ID: 20612871
Requesting you to please take this into you consideration and do the needful.
Oct 04 2020
99.9% of the time there's AV issues with Teams meetings, it's related to one of the following:
Have you checked call analytics logs for an affected end user? Are they in an office\on a corporate network\VPN or from home?
Have you undertaken a Teams network readiness assessment?