Feb 14 2019 09:07 AM - last edited on Feb 14 2019 09:09 AM by Dylan Snodgrass
On emails being sent directly to a channel using the email connector, is there a size limit? I was using it as a solution for some security camera alerts but occasionally the emails would stop appearing in Teams when there was no errors on the sending side?
Feb 14 2019 09:13 AMSolution
Yes there are some limits for emails sent to teams. Ref: https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams but I copied the important bits for you:
Feb 14 2019 09:17 AM
Feb 14 2019 09:18 AM
While those limits are correct, they are a bit misleading.
If an email message is too big to fit in a Teams message, it shows the first part of the message and some text saying it's too big to fit, and then shows the original email message as an .eml attachment to open in Outlook. If the messages you are sending are not over the limits Tom shared, then there may be a problem with the service.
Feb 14 2019 09:34 AM
These emails had video attachments on them so even one by itself is easily over the limits posted. There would be no preview or message in teams.
Feb 14 2019 09:36 AM
Ah in that case we (the service that's sending the email) don't even know about it (we've submitted it already). Maybe there's a way of sending the videos as a link instead of an attachment?
Feb 14 2019 09:40 AM
Feb 14 2019 10:02 AM
the attachments are about 10MB but the issue would start if there was a batch of events that came through in a short period of time. I'll check the logs for errors if I use this solution again.
Feb 19 2019 07:03 AM - edited Feb 19 2019 07:04 AM
Emails being sent into a Channel is actually one of the least used features in Teams. We decided not to bring that feature into the Government Clouds and focus on bringing more impactful features instead.
Feb 19 2019 07:04 AM
Feb 19 2019 09:41 AM
Without Flow or being able to email a channel, there is a lot of reporting that we can't move into Teams. I guess we'll just go back into waiting mode and ignore all of the neat stuff commercial customers get to do for a while longer.