May 11 2021 09:26 AM
Hi, thanks for doing this AMA. I was wondering if/when Teams Calling will ever have any kinds of native features related to overhead paging or intercom.
We're trying to sell Teams to companies who are currently using their phones to do things like dial-99 to speak to all of the intercom systems in the building. Or, have specific numbers to route to specific intercom speakers. Or, things like send a speakerphone announcement to all phones in the building for something like a tornado warning. These are all common features in other telecom systems. Teams does not have any capability like this currently, and workarounds are kludgy at best. We've had Microsoft engineers tell us that our best solution is to keep the customer's old system around for these features, but it's hard to sell a customer Teams Calling as a replacement product when it doesn't actually replace necessary features that are common in every other VOIP system.
Is there anything planned for these features? Thanks!
May 11 2021 09:32 AM
May 11 2021 09:34 AM
May 11 2021 09:38 AM
May 11 2021 09:39 AM