SOLVED

Multiple Numbers in Contact Card

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MVP

Hi Team,

 

Asking on behalf of a Tech Community Member

 

The contact card in Teams only seems to show a single contact number. It does not show multiple numbers such as office, mobile, home, etc. 

 

Will this be amended in the future?

 

Best, Chris

14 Replies
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Solution
Yes we have plans to address this. Currently you can dial multiple numbers from the chat header, but we do plan to expand this to the contact card as well
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Or at least be able to configure a "Default" or "Primary" number?
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timing?
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@Chris -- Re. timing, we have to coordinate this across several teams within the Teams space, so our planning isn't complete. I could come back with a date once our planning is complete.
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Great. We also need this feature. Or a possibility to show the mobile number instead of the office number.

We are moving from Office 2013 to Office 365 Pro Plus Semi Annual. In Office 2013 we see both numbers on the profile card. With O365 we only see the office number which is useless for us because 80% of the communication by phone is done by mobile phone.

 

I could not find a possibility to change the visibilty of the numbers

 

Best regards

Stephan

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@Krishnan Raghupathi 

 

Hi,  any ETA's for this feature? This is the only thread i could find with someone acknowledging this. 
Thanks. 

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@Krishnan Raghupathi This is very much needed. Teams is cumbersome for users that are high volume callers.

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@Krishnan Raghupathihas feature update already been published in the roadmap?

 

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Not yet!

There is also a uservoice here

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35452873-can-you-please-displa...

Quite a lot of urgency on this feature set from feedback I am receiving

Best, Chris
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@Christopher HoardAny ETA yet?  We have a fairly large project that may be put on hold as the C and V level people are not happy that they are losing this in migration from SFB to TEAMS.

 

Thanks.

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Not yet.

The calls are growing for it and people are getting more impatient before it as you will see in the uservoice. I am under no doubt this will be added at some point. I have heard about this time and time again over the last 12 months

Best, Chris
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Any update on this?

Organizations are deploying teams direct routing and asking about this option.

 

-Sajeel Akram

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Still hasn't been picked up per the uservoice, however MS are aware and from what was said above is planned. Let's see when they get past this period of rapid adds to the meeting experience

Best, Chris
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@Krishnan Raghupathi Could you explain how we can dial multiple numbers from the chat header? 
Currently we can only display "Teams-call" and the mobile number. 
But we really would like to display the office & mobile number in the  chat header.

 

Thanks.

Kind regards