Aug 22 2019 09:26 AM - last edited on Aug 22 2019 09:30 AM by Eric Starker
Aug 22 2019 09:26 AM - last edited on Aug 22 2019 09:30 AM by Eric Starker
Hi Im Sanjit Hayer Security Team Lead at Jupiter Asset Management. This is the closes event i could find to what im after which is moving to teams from SFB Hybrid. we have a regulatory requirement to record certain members of staff. i cant find out any information on this element of teams communications.
Aug 22 2019 09:35 AM
Hi @Sanjit Hayer, thanks for your question.
Are you looking for compliance voice recording? Can you clarify a bit the ask on "recording" members of staff?
Aug 22 2019 09:38 AM
Hi Yes that is exacty it. compliance require certain members of staff are always recorded. many thanks@Bryan Nyce
Aug 22 2019 09:48 AM
Thanks can you share that with us?@Francois Doremieux
Aug 22 2019 10:08 AM
@Sanjit Hayer it's in the public Teams roadmap and the blog that announced SfBO retirement
Aug 22 2019 10:16 AM
@Sanjit Hayer Check this article:
At Inspire earlier this month we announced Teams partnerships with Five9, Genesys, and NICE to enable Contact Center solutions – and with ASC, NICE, and Verint to provide Compliance Recording. We’re also working with other Skype for Business Online certified partners to bring other Contact Center and Compliance Recording solutions to market for Teams.
Aug 22 2019 10:19 AM
i many thanks, i'll check this out. hopefully this is available in the UK@Linus Cansby