Microsoft Teams and Skype Consumer Interop

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Occasional Contributor

Hello,

 

We currently are using Skype for Business and one of the key functions we use is the ability to chat and call users of Skype Consumer. From looking at the UserVoice the feature is now declined to be implemented into Microsoft Teams.

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16958347-skype-integration-con...

msteams.PNG

 

However the Office 365 roadmap is still showing the feature:

https://products.office.com/en-us/business/office-365-roadmap?filters=%26freeformsearch=24209

 roadmap1.PNG

 

Could we get some clarity on if the feature will be coming to Teams and if so when?

 

Thanks

 

Shanuj

28 Replies

So just to confirm, if we deploy Teams within our organization (which we are being pushed to do by Microsoft), we cannot Chat, hold meetings, calls or screen share with Skype consumer users?

I have moved my account over to using Teams Only and I have lost the ability to see any contacts with Skype Consumer. I also do not have the ability to share pictures/screengrabs with other users in my tenant who are using Skype For business in Teams mode, I can chat with them and make calls and video.

Also I had contacts who were using Skype for Business in another company/tenant and since moving to Teams Only I no longer have the ability to see their contacts or add them again. 

I do have the allow external access turned on (always have done) and also the USers can communicate with external Skype users turned on.

Hi @Scott Preston 

 

You've just confirmed my fear - Teams does NOT have feature parity with Skype for Business.

 

Several of our clients also have started using the Skype For Business client (in the past two years or so) that came with their O365 License after we showed them it worked with Skype Consumer - now we are going to have to tell them they need to go back to using the Skype consumer client when Microsoft force us onto Teams.

 

Before we migrate to Teams for any client, we need to be able to chat, call and video conference with Skype consumers.

 

Where do vote to get Teams <-> Skype communication added back to the feature set?

@RobHarveyAU I'm chiming in on this as well.  I'm going to take a broader view here - a global perspective.  I kinda get that MS is wanting to partition off the consumer and business products because they're not the same anymore.  Also some corporates want B2B comms only... BUT!

 

There are a lot of freelancers in ICT globally who are 1-man bands, communicating with large enterprises on large projects.  Specific geographical zones prefer different apps - EMEA is heavily whatsapp oriented, North america is big on Skype and South-east asia loves viber.

 

Rather than constricting support for communications and collaboration within your own internal divisions Microsoft, you should be embracing and supporting MORE tools by which people can collaborate with whatever tool they like!  If you close off the ecosystem (and with what's perceived by the end customer, your own products), then you're look not really taking communications and collaboration seriously - you're just trying to hamper it by directing change.  

 

I'm sure there's research you had to come up with your conclusion that Teams and Skype personal is not going to be used, but were you A/B'ing that against large enterprises or spread across your customerbase as a whole?  I really don't think this has been thought through well by Microsoft and whether it is agreed for inclusion or not, failing to include it doesn't really support the fact you're touting feature parity, either.

 

This change has a minor impact to us, but it will have a larger impact if it means you lose - lets say - 5 million skype users to FB messenger, Slack or other competing products.  I'd seriously reconsider this for your benefit Microsoft, not ours! :)

 

Unbelievable that it has taken this long for them to realise in development. You need some real international business people helping development.
I am waiting till the day when MS developers realise there are different dates out there and they default to ISO8601, still put rubbish USA dates in.

@Shanuj Pateland others.

 

Microsoft Teams and Skype Consumer Interop is in the top list for Skype On-Premise users wanting to move to Teams-Only. You can find the list here, with the direct other links to UserVoice. Let me know if you require any other on the list. Let's get the votes up. 

 

Best Regards,

Jako

@Kevin Crossman You could add Commercial Skype contacts to Skype for Business so this isn't really accurate

I said generally speaking.