08-09-2018 08:33 AM
08-09-2018 08:33 AM
We currently are using Skype for Business and one of the key functions we use is the ability to chat and call users of Skype Consumer. From looking at the UserVoice the feature is now declined to be implemented into Microsoft Teams.
However the Office 365 roadmap is still showing the feature:
Could we get some clarity on if the feature will be coming to Teams and if so when?
08-09-2018 09:02 AM - edited 08-12-2018 01:59 PM
Many of our customers worldwide are using only the consumer version and not skype for business. it would so like to unify communication internally and really want to stop using both skype versions when we can . what milestones are more important for teams then this?
08-09-2018 09:10 AM
Our Human Capital department is often performing interviews via Skype consumer and Skype for Business. Would this still be possible with Teams?
08-09-2018 09:11 AM
Generally speaking, MS has not tied together consumer and business/enterprise services.
As someone in IT at a large org, we like to keep clean distinction between consumer Skype and enterprise-oriented voice/video services.
08-09-2018 09:20 AM
Hello @Rish Mukherji
As mentioned by Rick in his comment, we also engage with a lot of our clients, partners and potential consultants we are looking to bring on for a projects via Skype consumer. Having the ability to very quickly chat with these individuals via S4B chat is crucial tool for our organisation. If Teams is going to replace S4B, we would then be loosing that functionality. We would have to have two clients running, one for Teams for internal comms and then one for Skype Consumer for external comms. Given that also your not able to sign up for a Skype account with an Office 365 email. There would be no way we could efficiently manage and audit conversations with externals via Skype consumer client or Consumer Skype accounts.
08-09-2018 09:29 AM
Thanks @Shanuj Patel. The feature is currently not on our backlog, as I said above I will take this as feedback and review with our team.
08-12-2018 02:02 PM - edited 08-12-2018 02:03 PM
Not being able to register new skype consumer accounts with our MS Work/Tanant mail addresses makes this a very akward situation indeed and really not practical. it's hard to explain this internally. we haven't used skype for business earlier, but are using teams for almost 1 year now!
08-14-2018 05:57 AM
So many users or customers are using Skype in the Consumer version. I cannot not imagine why this has been declined! SfB does it. Teams should integrate all the best features of SfB. Slack and WebEx Teams has it too. So Teams, a Microsoft tool, will not be able to do it? Difficult to understand...
09-11-2018 11:31 AM
Agreed. if Teams is to replace Skype for Business, then surely it should retain all the latter's functionality? There are times when an organisation wants to support an end user who may not have Teams or SFB, but might have Consumer Skype.
09-18-2018 12:01 AM
I have to chip in here too. Our organisation supports many of our clients via S4B. Some clients have S4B and we federate, some have consumer Skype and S4B integrates chat without issue.
We're being encouraged to move to teams, but losing consumer Skype interop makes that untenable. Heck, we can't even get proper federation between an external S4B org and our internal Teams users!
10-05-2018 03:08 AM
That's a big stepback from SfB!
Our company has the same need, both for Calls and IM... many of our customers and partners are still using the "Consumer" version of Skype for business purposes (and that's a quite typical scenario for SMEs in Italy).
10-17-2018 09:33 AM
@Rish Mukherji This is a hard requirement for my business to transition to Teams from Consumer Skype. I had considered migrating to 365 and using S4B but it's clear that's being killed off. Currently we use Skype for communication with international customers where we do considerable amount of business. Without a business to consumer chat I cannot recommend that we migrate to 365 and Teams. I won't even recommend that we look at this as a replacement for our Skype consumer accounts internally until the feature is in place. Note the S4B/Teams was a huge selling point for 365.
10-25-2018 12:26 AM
This is a requirement we meet at many customers, when discussing the move from SFB to Teams. For some - especially larger, this is a show stopper.
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